Terms and conditions
Last update: 11/11/2026
Site owner.
FITGYM 360, S.L. (360Fitness Barcelona), CIF B19347145, Carrer d’Esteve Terradas 33, 08023 Barcelona.
Contact: 360fitness.bcn@gmail.com | +34 663 90 30 31.
Purpose of the site.
360fitness.es offers information about our services, schedules and contact. You can buy products from our online store and book plans and session packs through our payment gateway at checkout.360fitness.es. Membership registrations and conditions of service are formalized in person through the Membership Contract.
Reservations.
Initial reservations are managed by WhatsApp or call; active members book classes from the TIMP app. The rules of use of the center and attendance/cancellation policies are those of the Membership Agreement.
Right of withdrawal on the web.
If you buy a plan, a session pack or a product remotely from the website, you have 14 calendar days to withdraw without giving a reason: from the conclusion of the contract for services, and from delivery for products. To exercise it, write to 360fitness.bcn@gmail.com. If you ask for the service to start within the withdrawal period and then withdraw, you pay the proportional part of what has already been provided. There is no withdrawal right for sealed products that cannot be returned for hygiene reasons once unsealed after delivery. Simply asking for information or an appointment does not create a contract.
Penalty for early cancellation.
If you register as a member for a period of more than 1 month and cancel before the final date, the penalty provided for in the Membership Contract applies (equivalent to the remaining fees of the agreed period). There is no charge from the website; These conditions apply only to the contract signed at the center.
Rules of use and safety.
The use of the center is governed by the internal rules of the Membership Agreement (conduct, hygiene, equipment, care of material, liability for damages). The content of the website is informative and does not substitute medical advice. Training requires being in adequate physical condition; We recommend consulting with a health professional when appropriate.
Intellectual property.
The contents, brands, logos, texts, images and design of the site are the property of FITGYM 360, S.L. or third-party licensors. Its reproduction, distribution or transformation is prohibited unless authorized.
Links.
Links to third party sites are provided for your convenience. FITGYM 360, S.L. is not responsible for its contents or policies.
Responsibility.
We work to keep the information accurate and the site available, but we do not guarantee the absence of technical errors or interruptions. To the extent permitted by law, we limit our liability for the use of the site to the total amount actually paid by the user for services contracted through the site. This does not limit the consumer's rights or liability for fraud or gross negligence.
Data protection and cookies.
The processing of personal data is governed by the Privacy Policy. The use of cookies is described in the Cookies section of the Privacy Policy. You can accept or reject non-necessary cookies from the banner.
Customer service and complaints.
For site or service incidents: 360fitness.bcn@gmail.com | +34 663 90 30 31. At the center we have Complaint Forms from Catalonia. In addition, you can go to the European Online Dispute Resolution (ODR) Platform.
Legislation and jurisdiction.
These Terms are governed by Spanish law. For any dispute, the parties submit to the Courts and Tribunals of Barcelona, unless there is a mandatory rule to the contrary.
Changes to the Terms.
We may update these Terms to reflect legal or service changes. We will indicate the date of last update.
